How to Check DU Number in 2025 – 4 Quick Methods

ByRab Nawaz Khan
how to check du number in dubai, UAE

You might have forgotten your DU number for various reasons, like not using the SIM for a long time or returning after an extended trip from back home. For whatever reasons, if you have just put the SIM in your mobile phone and don’t remember the number, you might ask yourself this question: How to check DU number? Well, we are here to help.

In this article, you will explore multiple ways to find and check your DU number in no time.

Quick Solution: Dial *116# on your mobile phone to know your DU number.

What is DU and What are the Ways to Check DU Number 

DU is one of the leading telecommunication providers in the UAE with over 8 million active subscribers. With such a huge number of people using it on a daily basis, it has become a top choice for users looking for a reliable network. 

An interesting fact is that whenever a tourist lands at Dubai International Airport, he gets a complimentary tourist SIM Card with a free 10 GB data. Tourists can use it to connect with their loved ones back home or search for their favourite destinations to fully enjoy in Dubai. 

Whether you are a tourist or a resident, it’s easy to forget your DU number, and that’s why you are here to know it with the methods below:

How to Check DU Number by Dialing a Simple USSD Code

The easiest and simplest method to check your DU number is to: 

  • Dial *116# on your mobile phone.
  • Your number will be displayed on the screen. 
dial *116# to check DU number in uae
Dial *116# to check your DU Number

Check DU Number Via the DU Mobile App

Like any other telecom providers, DU has its app on Google Play Store and App Store. If you already have the app on your mobile phone follow these steps: 

  • Open the DU app.
  • Log in with your DU account if you aren’t. Most of the time, the account is already logged in from the first time signup.
  • Once you are logged in, your number will be displayed on the home screen of the app.
check du number using the du mobile app
Du Mobile App

Check DU Number through the SIM Card Packaging

If you are lucky, you might still have the original SIM Card packaging. The DU number is usually printed or written by a pen on it. 

Visit a DU Customer Service Centre

As you know, SIM cards are registered on the Emirates ID in the UAE, you can find your DU number by visiting a DU Customer Service Centre. 

  • Search your nearest DU store. 
  • Visit with your Emirates ID in hand.
  • Share your Emirates ID details with one of the representatives.
  • He will check and let you know how many SIM Cards are registered on your ID. You can ask him to share the numbers with you. 

Pro Tip: Learn how to find your Etisalat Number.

How to Recharge Your DU SIM

Now that you have found your number, you might be looking for an easy way to recharge it. Below are some of the ways to top up your DU SIM Card.

Quick Recharge VIA DU Web APP

enter your du number to recharge
  • Visit the Quick Recharge Page of official DU website.
  • Enter your mobile number and click next.
  • Select the amount you want to recharge.
  • Select the payment method from the available options such as Google Pay, Samsung Pay, or Bank Card.
  • Let’s say you want to pay through a bank card, select this option.
  • Enter your Debit/Credit Card details and click on “Recharge Now”
select amount and the payment method

You will instantly receive a message informing you that your account is successfully credited. You can check your DU Balance and confirm if you have received it.

Via Kiosk Machine

You will find the Kiosk machine almost everywhere in the UAE. These are the payment machines placed by the UAE government for the ease of residents to pay for multiple services.

  • Search for a Kiosk machine near your location.
  • Tap on the screen to start the service.
  • Click DU from the available options.
  • Enter your mobile number and click next.
  • Put cash in the designated slot.
  • Select the amount you want to recharge.

You will receive a receipt from the Kiosk machine confirming that your account is successfully recharged. 

Why Do You Need To Know Your DU Number?

There are multiple reasons you may want to know your DU number, here is why:

  • Mobile Recharge: In order to recharge your mobile phone, you need to know your number to transfer the balance.
  • Sharing With Contacts: You share it with your friends, family, and colleagues who may want to contact you.
  • Verification: In this digital age, many online services such as mobile banking or social media accounts require you to verify your number by sending you an OTP.

FAQs

You can simply dial *116# on your mobile phone, and your DU number will be displayed on the screen.

Send a message by writing “Balance” to 1355.

Dial *055# to find data offers in DU

That was all about how to find your DU number if you have forgotten it. You can choose any method that suits you, whether it’s dialing a USSD code, checking the SIM card packaging, using the DU app, or visiting a customer service center. Once you have retrieved your number, you can easily recharge it using the DU web app or at a nearby Kiosk machine.

Rab Nawaz Khan

I have lived in the UAE for the last five years, and on Calculate Dubai, I share helpful solutions and my personal experiences to make it easier for people to find reliable information.

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