How to Change Mobile Number in Emirates ID Easily

Having a phone number linked to your Emirates ID that doesn’t belong to you can be a big hassle in the UAE. When applying for visas for their employees, most companies share their HR or PRO mobile number, which belongs to the company. The reason is that the employee doesn’t yet have a phone number, so the person responsible for the visas usually puts their own number.

However, it’s very important to have your own mobile number linked to your Emirates ID. To know how to change mobile number in Emirates ID, read this article as we will explore the two easiest ways to do so.

Methods to Change Mobile Number in Emirates ID

There are two main ways to update a mobile number in your Emirates ID.

Pro Tip: If you have lost your Emirates ID, you can check how to download the e-version online.

Change Mobile Number in Emirates ID Via ICP website

The Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) is a government organization offering multiple services in the UAE including issuing Emirates ID to residents and citizens.

Here is a step-by-step guide to update mobile number in your Emirates ID:

Visit ICP Smart Services website.
Click on “Start Services” under “Other Services – Personal Information – Update Information – Update” section.

Select your nationality from the drop down menu.
Enter your passport number and name in the required fields.
A section for “File number” will appear, type in your file number written on your visa sticker.
Select your date of birth.
Select the date when you enter the UAE last time
Enter your email address

Steps to change mobile number in emirates id

A new form will pop up where you will need to enter your contact number.

Check the box that says “edit mobile number”.
Enter a new number you want to update.
You will receive a One Time Password on your mobile phone, type in the code in the required field.

how to change mobile number in emirates id

If you want to change the address, tick the box that says “Edit address inside UAE”, then enter your details, otherwise click next to proceed.

Review your details and confirm if everything is as per your requirements.
On the payment page, select the method you want to pay such as a Debit/Credit Card, etc. Once you select the method, enter your card details and complete the payment process by clicking ‘Pay.

You will receive a confirmation message saying that your application has been submitted successfully.

Change Mobile Number in Emirates ID Via ICP App

Download and install the UAE ICP app from Google Play Store or App Store.
Open the app and register to log in or choose sign in with the UAE Pass.
Click on the “Menu” at the right side of the bottom screen.
Under the “General” section, click on the “Service Cards” and select other services .
Chose “Personal Information – Update Personal Information – Update” from the available options.

change mobile number in emirates id using uae icp app

Tap Start Service.
Your name, ID number, and Unified number will already be filled up. Click next.
A message saying “Please note that you should modify the mobile number, the address, or the email address in order to proceed with the request” will appear. Click next again.

Now, in the edit mobile number section, tap yes and type in your new mobile number you want to update.
Click Send One Time Password, and once you receive the OTP on your mobile phone, enter it in the required field to go next.

Enter a new email address if you want to change it as well, otherwise, click next.
This step will ask whether you want to change your address inside the UAE, if yes, enter your new address. If not, click next.
Review your details and confirm if the changes you have made are correct and tap next.
The payment details will be displayed. You need to pay a total of AED 153.47. Scroll down and click pay.
Select a payment method such as Debit/Credit Card, Google Pay, or Apple Pay. Write your card details and continue.

Your request to change mobile number in Emirates is submitted successfully and will receive a confirmation message and email.

Your number will be updated within the next 2-7 days.

FAQs

You can update your mobile number linked to your Emirates ID online through the ICP official website or the ICP mobile app. Read this article above for a step-by-step guide.

The cost to change your mobile number linked with your Emirates ID is currently AED 153.

To view the mobile number linked with your Emirates ID, open the ICP UAE app, go to Personal Information under General, select Start Services, and click Next. Your linked mobile number will then be displayed.

To change the mobile number linked to your Emirates ID offline, simply find a typing center near your location, take the required documents with you, and a customer service representative will update your mobile number on your behalf.

As we have discussed, having your personal mobile number linked with your Emirates ID is very important in the UAE. If, for any reason, another number is currently associated with it, you now know how to change mobile number in Emirates ID using either the UAE ICP app or the official ICP website.